Click on one of the people below to find out more information.
Dom Papa has literally been in the car business his whole life. When most Car Dealers are on their boats or the golf course Dom is here at Papa's Dodge Chrysler Jeep Ram or at our sister store, Papa's Autohouse Used Car Wholesale outlet. As a matter of fact Dom buys almost all of our pre-owned inventory; then puts HIS NAME on the back of them. How many people can say the owner of the Dealership personally picked out their car? What more could you ask of him? Of course if you wanted him to clean your car he'll hop right into the Prep Department, he's done it before!!!! When it comes to earning your business Dom's motto is "Whatever it takes."
Ken knows cars. From growing up in a car dealership to racing them and to collecting them he lives and breaths his passion for all things automobile. Ken actually writes a column for the local paper about car care. Sometimes he can even be found cooking in the Pit Stop Diner. Always here and always taking care of the customer, that's what a car guy does.
Lisa had a career with a major Insurance company
where she held positions in management, public relations and training. She
was a Master Trainer for several major training initiatives including
Creating Customer Focused Quality, Teams and Teamwork, Quality
Improvement Process and also participated in several Disney Institute
programs. Lisa rejoined the family business in 2004 with a wealth of knowledge to share. With
the goal of creating an automotive dealership centered on customer
service, Lisa has been working on increasing communications both with
the associate group and guests, creating events and promotions to foster
relationships with Papa's guests and instituting programs to give back
to the community. As a female working in a male dominated business, Lisa
understands the need to market differently to a female audience. The
dealership has been designed as female friendly with two children's
play rooms, a Diner and a retail parts and accessories store.
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Sean began his career at Papa's as a Service Writer and has risen
through the ranks to become our General Manager. Sean is familiar with
all aspects of the business and can always be found in the thick of
things. He is not the type of manager who hides in his office. He's is
someone who is out on the sales floor or in parts or service departments
making sure customers needs are met.
Bill has been in the business for 40 years. Many of those right here in
New Britain at Tufano Motors. He finally is back where he belongs. Bill
came to us as the Parts manager and was shortly promoted. he now directs
both the service and parts depts.
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Ron has been in the business for 30 years, 11 with us here at Papa's
Dodge Chrysler Jeep. His superior ability to buy cars at the auction
gives him the leeway he needs to give you more for your trade. It's all
about balance folks.
Noyda Ortiz - Administrator - 6 years
Mark Bessoni - Body Shop Foreman - 42 years
Rick Valley - 22
Darren Lione - 17
Mike Waugh - 4
Dave Chowdry - 4
Gil Rodriquez - 5
Ed has been in the Automotive finance business for 12 years with 4 of
those here at Papa's. Ed is a member of the Business Managers
Association and The Chrysler Star Performers. His experience and
relationships with a great number of financial institutions will benefit
you greatly.
A. J. has been in the automotive business for 20 years. He has been
involved with the internet from the beginning. A. J. has been with us
here at Papa's for 5 years and was recently featured in a National
Automotive Trade magazine.